How It Works

We believe there's value in being able to try out a cymbal on your own kit before committing to purchase and Cymbal Swap makes it easy to return if it's not what you are looking for. Rental fees do not go toward the purchase of the cymbal. The minimum rental duration is 7 days which is non-refundable, but if you rent for more than 7 days and purchase, we'll refund you the prorated rental fees and refund the return shipping.

Cymbal Swap is located in Corinth, TX in the Dallas/Ft. Worth area. We do not have a physical location that is open to the public at this time. 

Cymbal Swap is the only platform that allows you to try out a new cymbal to help you find and level up the sound of your drums. It can take years and/or a lot of money, buying new cymbals to see what types or sizes work best for your style of drumming. Cymbal Swap makes it easy to try out hundreds of hand picked cymbals!

Choose from 7, 14, 21 or 28 day rental periods. You will not be billed during transit time. Your Cymbal Swap rental period begins when the cymbal is marked as delivered and ends when your package is scanned in at an authorized shipping center. Make sure to get a drop off receipt to verify when you drop off your cymbal.  After the 7 day minimum rental period, rental fees are prorated based on when they are dropped off. 

Cymbal purchase prices are listed in the cymbal description page. You can purchase a cymbal directly or you have the option to rent and then purchase through your account dashboard once you receive the rented cymbal. 

We understand that cymbals can crack under certain conditions. It’s important that you inspect the cymbal upon arrival and let us know if there is any damage. If you find a crack at any point, let us know. Cracks on a brand new cymbal will need to be purchased and may be eligible for replacement under the manufacturer warranty. Used cymbals will be accessed on a per case basis at Cymbal Swap’s discretion.

No, your rental begins once the shipment has been marked as "delivered" by the shipping service and the rental ends when you drop off with a shipping service and the package is scanned in as "dropped off". Make sure to get a drop off receipt as proof of drop off at the shipping location. We highly suggest not to use a shipping drop off box for returns. 

Hi-hats always come in a set and are considered as 1 cymbal rental. 

Cymbal Swap offers multiple shipping options from UPS, FedEX and USPS. Because of the many variables of shipping options, we cannot provide shipping cost estimates via email or phone, but you can go through the checkout process to view the various rates before you submit your order.

The shipping cost is based on the how many cymbal you rent/purchase, the size of the cymbal, weight, distance from our shop (Dallas/Ft. Worth, TX), speed of the delivery and carrier. Choose from 2-5 day affordable ground services to 1-3 day guaranteed express options.

Customers pay for the shipping and return costs, but if the cymbal is purchased during your rental period, you’re return shipping is refunded as well as any unused rental time after 7 days.

We offer various shipping options from UPS, FedEx and USPS.  Cymbal Swap fulfills orders Mon-Fri. Your cymbal will  typically ship within 48 hours of your order. Check your tracking information or email shipping@cymbalswap.com for more information. 

Depending on your location relative to Dallas, TX you should expect to receive your cymbal within 3-7 business days with ground shipping services for in stock inventory. If you need to receive a cymbal rental for a specific date, either order with 7-10 business in advance for ground services turn around or select an express service with a guaranteed delivery date. You will receive a shipment notification email with tracking information once your order is processed. Contact shipping@cymbalswap.com if you have any questions regarding your order! Read our shipping disclaimer below for more information on shipping services.

We offer various shipping options to ensure your cymbals reach you promptly and safely. It’s important to understand the distinctions between our shipping services.

Standard Ground Services (USPS Ground Advantage, USPS Priority Mail, UPS Ground, FedEx Ground):

• Delivery times provided are estimates.
• These services do not guarantee delivery within the estimated time frame.
• Charges for ground services are not refundable if delivery takes longer than estimated.
• Standard ground services typically do not include weekend delivery. Packages shipped via UPS Ground, FedEx Ground, and USPS Ground Advantage are typically delivered Monday through Friday.

Express Service Options:

• Services include UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air Saver, FedEx 2Day, FedEx Standard Overnight, and USPS Priority Mail Express.
• These services guarantee specific transit times.
• If the package is not delivered within the guaranteed time frame, you may be eligible for a refund of shipping charges.

Important Considerations:

• Choosing a Guaranteed Service: If you require your package by a specific date and time, it’s crucial to select one of our guaranteed express services or place your order 5-7+ business days before you need it.
• Valid Delivery Address: Ensure that the delivery address provided is valid and someone will be available during regular business hours to accept the package. This ensures timely delivery as per the chosen service.

By selecting the appropriate shipping service based on your needs, you can ensure reliable delivery of your cymbals. If you have any questions or need assistance with selecting the right shipping option, please don’t hesitate to contact us at shipping@cymbalswap.com before you place your order.

We currently only ship to the lower 48 United States. 

If you don't like the sound of the cymbal, you're probably glad you didn't purchase it and can return with our cymbal rental service. Our minimum rental duration is 7 days, you may send back the cymbal at any point, but you will be charged for the full 7 day rental period. If you selected 14, 21 or 30 day rental durations you may return a cymbal and the prorated amount will be credited back to your account. 

Let us know and you should be able to take the cymbal to any UPS or UPS authorized shipping store to package and send back to us.

Cymbal Swap is an authorized dealer for the following cymbal companies:

• Agean
• Big Island Cymbals
• Collingwood Cymbals
• Constantine
• GM Designs Cymbals
• JD Sagurton Custom Cymbals
• Mehteran
• Mongiello
• Paiste
• Pergamon
• PGB Artisan Cymbals
• Red Cymbals
• Royal Cymbals / Cymbal Craftsman
• Sabian
• Sihi
• Skretas Family Cymbal Company
• Stack Ring Percussion
• Timothy Roberts Handcrafted Cymbals
• Vulcan Cymbals
• Zildjian

If you are interested in any of these brands, contact us to place a special order or create a custom cymbal with participating partners. 

We love all professional cymbals of all kinds and accept trades for store credit. You can offer up your cymbals to trade in at Cymbal Swap through our trade in form.  Include any relevant details about your cymbals as well as photos of the top/bottom, and serial number or year (if applicable).

We only accept cymbals that are in good condition without signs of damage or excessive wear. If we are interested in the cymbal, we'll email you an estimate for a Cymbal Swap store credit. If you agree with the amount, we'll send you a prepaid shipping label to send us your cymbal. You'll just need a box and packing materials. If you don't have a box, most shipping centers can package your cymbals for a small fee.

Upon arrival at Cymbal Swap we'll further inspect the cymbal for damage and make sure the description you provided is accurate. If the cymbals look good, we'll notify you and issue the store credit which can be used for future rentals & purchases. If the cymbals show imperfections or damage such as fleabites, keyholing, cracks or deep scratches that were not described in the submission or photos, we may reduce the trade in offer or choose to decline the trade in and send back your way. 

How should I rate my cymbal? 

Excellent Condition - The cymbal appears new, mint, or slightly used. Logo ink is solid without fading. There's no signs of imperfections or damage such as cracks,  fleabites, keyholing or scratches. No heavy stick marks or oxidation present. 

Good Condition - The cymbal appears used, but does not have any damage. Logo Ink may be faded, there may be signs of imperfections such as small scratches, stick marks, but still lots of life left in it. 

Fair Condition - The cymbal appears used, has imperfections such as scratches, stick marks, fleabites, or slight keyholing. Logos or ink may not be present. Brilliant cymbals may be faded and vintage cymbals may have patina or oxidation. We may or may not take cymbals in fair condition and evaluate on a case by case basis. 

Poor Condition - The cymbal may be damaged or show heavy signs of use. We do not accept any cymbals in poor condition. 

We love all kinds of cymbals! Go to our trade in page and enter in your cymbal details & photos. If we like what we see, the cymbal is in good condition (no cracks, dents, keyholing, fleabites, etc.)  and it's not currently in our inventory, we'll offer a  Cymbal Swap store credit for future cymbal rentals & purchases.

Yes, Cymbal Swap can place special orders from brands whom we are an authorized dealer (Zildjian, Sabian, Royal Cymbals/Cymbal Craftsman, Mongiello, Nicky Moon, Meteran, Timothy Roberts)  typically with a 1-2 week turn around depending on availability. We require a deposit of $40/cymbal which can be used toward your future rental and/or purchase. 

Depending on the availability of cymbals from other cymbal brands, we may be able to place a special order, but may take more time to source. Email us to get the conversation started! 

Cymbals rented through Cymbal Swap are covered by our quality guarantee to be free of cracks, dents, fleabites, and keyholes. Used cymbals purchased through Cymbal Swap are sold as-is and are not subject to manufacturers’ warranty policies. Cymbals purchased new will come with the manufacturers warranty if applicable. 

Cymbal Swap will accept most debit, credit cards as well as Google Pay.  We do not accept pre-paid debit or pre-paid gift cards. A valid credit card on file is required for cymbal rentals and we place a hold for the value of the cymbal during your rental period. The hold is released as soon as the cymbals are returned or purchased.

Cymbal Swap also issues digital gift cards which you can purchase from our online store.

When you rent a cymbal through Cymbal Swap, we will place a temporary hold on your credit card for the sale price of the cymbal. The hold might appear as ar
additional pending payment on your bank statement, but it will be automatically released once all rental products are returned or purchased.

When you purchase a cymbal, Cymbal Swap will issue a prorated refund for rental fees past the minimum 7 day rental period. Return shipping fees are refunded when you purchase a cymbal as well. 

Cymbal Swap does not offer payment plans for cymbal purchases at this time. 

Cymbal Swap offers flexible daily rental rates. Select 7, 14, 21, or 28 day rental periods and return any time with the prepaid shipping label. If you need to rent over 28 days, please let us know as our return shipping labels expire after 30 days.